Welcome to the club

 

Introducing EmeraldEXPLORER loyalty club

At Emerald Waterways, we’re extremely proud of our continuous commitment to providing the best river cruises in Europe. And, as we continue to grow, we’re delighted that so many of our returning guests are eager to embark on another cruise. With this in mind, our new Emerald Waterways loyalty scheme, EmeraldEXPLORER, has been created to reward you for your loyalty and how you build up your points couldn’t be simpler. 

Upon returning from your first river cruise, you will automatically become a member of our EmeraldEXPLORER loyalty club, entitling you to exclusive benefits, including savings on future cruises, advance notice of new itineraries, and much more. 

Not only is it designed to recognise your time spent with us, but how much you spend. The higher the category of your suite, the more points you’ll receive per day. And, for every subsequent cruise you take with us, you will earn EmeraldEXPLORER points. 

View terms & conditions.


Loyalty tiers at a glance

Welcome home voucher Refer a friend Complimentary luggage Member-only offers Priority access to new brochures
Silver $150 per person $100 per booking discount for both referrer & friend Silver backpack
Gold $250 per person $100 per booking discount for both referrer & friend Gold backpack or Gold satchel
Diamond $350 per person $100 per booking discount for both referrer & friend Diamond backpack, Diamond satchel or cabin case

Loyalty tiers in detail

EmeraldEXPLORER Silver

Upon returning home from your first Emerald Waterways river cruise, you’ll automatically become a Silver member. This means you’ll receive a complimentary EmeraldEXPLORER silver backpack before every departure, until you collect enough points to move to the next level. As well as this, a $150 per person Welcome Home Voucher will help to ease those holiday blues. We’ll send you exclusive member-only savings and offers and advance notice of brochure releases. If you can’t wait to tell your friends about your Emerald Waterways experience, our Refer a Friend scheme will reward you if they decide to book too. Send your friends a Refer a Friend voucher and both referrer and friend will receive a S100 booking discount on their next cruise. To move up to our Gold membership, all you have to do is collect 5,000 EmeraldEXPLORER points.

EmeraldEXPLORER Gold

Gold members will receive a complimentary EmeraldEXPLORER gold backpack or satchel before every departure, until enough points have been collected to move to the next level. As well as this, a $250 per person Welcome Home Voucher will be sure to ease those holiday blues. We’ll send you exclusive member-only savings and offers, and advance notice of brochure releases. If you can’t wait to tell your friends about your Emerald Waterways experience, our Refer a Friend scheme will reward you if they decide to book too. Send your friends a Refer a Friend voucher and both referrer and friend will receive $100 booking discount on their next cruise. To move up to our Diamond membership, all you have to do is collect 10,000 EmeraldEXPLORER points.

EmeraldEXPLORER Diamond

Diamond members receive a complimentary EmeraldEXPLORER diamond backpack or cabin case before every departure. Your Welcome Home Voucher will increase to $350 per person which will no doubt ease those holiday blues. You will continue to receive your member-only savings and offers, and advance notice of brochure releases. Send your friends a Refer a Friend voucher and both referrer and friend will receive $100 booking discount on their next cruise. It's great to have your friends on board so be sure to tell us so we can book your cabins next to each other!

How to earn points

Europe

Cabin Daily Points
Stateroom (D, E, F & ES)
Riviera Deck
140
Panorama Balcony Suite (B, C & R)
Vista Deck
150
Panorama Balcony (A & P)
Horizon Deck
160
Grand Balcony Suite (S)
Horizon Deck
190
Owner's One-Bedroom Suite & Riverview Suite (SA & RA)
Horizon Deck
190

South East Asia

Cabin Daily Points
Stateroom (D)
Riviera Deck
100
Panorama Balcony Suite (B)
Vista Deck
150
Panorama Balcony Suite (A)
Horizon Deck
120
Panorama Balcony Suite (AP)
Pool Deck
130
Grand Balcony Suite (S)
Pool Deck
150
Owner's Suite (S)
Pool Deck
150