Coronavirus 2019-nCoV
Q. What are Coronaviruses?
A. Coronaviruses (CoV) are a large family of viruses that usually cause mild respiratory illness. A new (novel) CoV was identified in Wuhan, China, in December 2019 and is called COVID-19.
Q. What is the current situation?
A.

Currently all our itineraries are operating as planned, with the exception of China for departures up until 30 April 2020. Additionally, some governments have implemented wider restrictions that limit the arrival of travellers who have travelled from/visited or transited through countries beyond China, Hong Kong, Macau, Republic of Korea, Iran and Italy.  We recommend that you check the current travel policy of your final destination

WHO is working closely with global experts, governments and partners to rapidly expand scientific knowledge on this new virus, to track the spread and virulence of the virus, and to provide advice to countries and individuals on measures to protect health and prevent the spread.

Q. What are the symptoms of 2019-nCoV?
A. Signs of infection may include respiratory symptoms, such as fever or feverishness, cough, shortness of breath, and breathing difficulties.
Q. How is the virus transmitted?
A. Health authorities are not yet certain exactly how the new coronavirus is spread, however when someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus.
Q. If I traveled to a highly affected area in the last 14 days and feel sick with fever, cough, or difficulty breathing what should I do?
A.
  • Seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and your symptoms
  • Avoid contact with others
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing
  • Wash hands often with soap and water for at least 20 seconds
  •  Use an alcohol-based hand sanitizer if soap and water are not available
Q. How can I minimize risk of transmission and protect myself?
A.

You can protect yourself from respiratory illnesses by taking every day preventative actions, such as:

  • Wash your hands often with soap and water for 20 seconds
  • Cover your nose and mouth when coughing or sneezing
  • Avoid touching your eyes, nose and mouth
Avoid personal contact, such as sharing cups or eating utensils, with ill people.
Q. Is there a vaccine?
A.

Currently, there is no vaccine available.

Q. What are the treatments?
A.

There is no specific antiviral treatment recommended for the new coronavirus infection. Individuals with respiratory infections should seek medical care to help relieve symptoms.

Q. Is the new Coronavirus the same as SARS or MERS viruses?
A.

It is a similar type but not the same virus that caused SARS or MERS. Most recent reports indicate it is not as severe.

Q. What is the preventive action we have taken?
A.
  • In accordance with CLIA (Cruise Line International Association) and IATO (International Association of Tour Operators) guidelines we do NOT allow any passengers to board our ships who have travelled, or transited through mainland China, Hong Kong, Macau, Republic of Korea, Iran and Italy (or any other affected areas deemed by Government travel boards).
  • All our guest’s arrival flights are pre-screened in advance by our International offices to ensure the above is complied Passengers failing to comply will be denied boarding to maintain the safety of our guests and crew – even if guests are asymptomatic  
  • Upon arrival and prior to the cruises guests are checked for symptoms and asked to fill out the questionnaires to ensure no one has any symptoms or had any last minute flight changes we unaware previously unaware of.
  • Strict operational procedures are in place for anyone displaying symptoms both prior to and during any cruise and they are immediately quarantined.
  • We have intensified all procedures around general cleaning, housekeeping, back of house and Nautical and technical compliance on the ship.
  • Any touring locations deemed to be at a heighted risk have been suspended until further notice.
  • We have hospital grade automatic and manual hand sanitisation machines throughout the ship. Their presence has been increased throughout all public and back of house spaces.
  • We have provided in depth training to all our crew on background of COVID-19 and common practices to minimise associated risk. This is done in line with WHO recommendations
  • Non-contact thermometers have been provided to all ships and ground offices and our own internal daily checks are performed as needed.
  • Our water and air filtration systems are all pre treated to International standards.
Q. What health screening methods has the put in place?
A.

We are following the US CDC recommendations for healthcare providers which includes:

  • Prior to boarding specific guests, crew and contractors will be required to fill out questionnaire that will screen for:
  1. Fever AND symptoms of lower respiratory illness (e.g., cough, shortness of breath)
    – and in the last 14 days before symptom onset,
    1. History of travel from affected areas
      -or-
    2. Close contact with a person who is under investigation for COVID-19 while that person was ill.
Q. What measures are taken if a guest or crew present during sailing with a fever and symptoms of lower respiratory illness and who have no travel history to affected areas?
A.

Patients who present with a fever and symptoms of a cough or shortness of breath will be evaluated by ship staff and subsequently a medical team. The guest or crew will be asked to wear a surgical mask as soon as they are identified and quarantined in their cabin while it is ascertained if further tests are required by medical professionals.